FACT: 97% of customers returning questionnaires, would recommend DSC Security to others

One of the benefits of receiving back completed questionnaires, is the satisfaction of seeing positive feedback from our customers and we thought we would share with you some of the GENUINE comments we have received.

“DSC have installed alarm systems at my business premises and at home. I have always been impressed with everybody from DSC that I have come into contact with, from the office staff to the engineers that visit. So much so that I didn’t think twice when instructing DSC to install an alarm system at my new business premises in Camberley”

Mark Roberts – Bang & Olufsen

 “Having used ‘national’ Companies and been very disappointed with service and support, we took the opportunity to use a more ‘local’ Company whilst renewing alarm and access control equipment. We have not been disappointed – good value in a competitive market – excellent response both from the sales and survey team and on-time installations and emergency response – in all a great team. Somebody is always at the end of a phone to assist. DSC remain flexible for offering solutions and delivering service and support for our offices outside the home counties region. We would not hesitate to recommend DSC and I do know referrals who have subsequently conducted business with DSC”

Barry Thomson – Compliance Specialist, Kinnarps UK Ltd

 “We have used DSC for more than 6 years. As a multi-site business it is imperative that we have a reliable provider who is responsive and innovative. DSC have always provided an excellent service and been flexible to our demands. I recommend them without hesitation”

Kevan Lambert – Facilities Consultant, Carlisle Group

 “Excellent service, surveyor good, estimate very well presented and installers good. One of the best, most professional companies we have dealt with for a long time. I hope the back up service will be as good.

Mr A. Warfield

 “We are delighted with our installation and thought your boys did a first rate job. It’s so nice to have something done correctly. I have already mentioned your Company to several people”

Mr & Mrs B. Gerrards Cross

 “We were quoted on the 27^th and wanted our alarm fitted before we went away on the 1^st. The installation was arranged for the 30^th….very happy. Engineers were very tidy & courteous. Clear handover conducted in a friendly professional manner. Have already recommended DSC to a colleague at work who has arranged for a survey.

Mrs B. Sandhurst

 “We feel more secure and very happy we can isolate various areas of our home. We would highly recommend DSC”

Mrs C. Sunningdale

 “An absolutely great service, engineers were very friendly and efficient and left the house as tidy as they found it. I would definitely recommend DSC Security to anyone.

Mr C. Wokingham

 “Estimate impressively presented and appeared value for money. Communications with Company were professional and courteous. Engineers were polite, approachable and eager to help. Overall very impressed and have recommended DSC to colleagues.

Mr D. Sandhurst

“Good service as always”

Mr & Mrs F. Warfield

 “We were very impressed by the initial assessment of our requirements and the recommendations for the type of system. The whole of the installation process went exactly as it was explained to us. Thank you for allowing us to give the feedback.

Mr G. Bracknell

 “Standard of installation was very high. No visible wiring and carpets etc. replaced skilfully so that everything seemed as it was prior to the work being carried out. Very satisfied overall”

Mr K. Crowthorne

“You exceeded all my expectations. Professional, courteous, expert and due to a peculiarity in my circumstances – went the extra mile. Absolutely superb I would happily act as a reference for prospective customers”

Mr & Mrs L. Eversley

 “A very impressive experience and I’d certainly recommend you to others”

Mrs L. Crowthorne

“I have used DSC for the last 4/5 years and have always been impressed with levels of service, friendliness etc. Your staff have always been very helpful and responsive.

Mr & Mrs M. Fleet

“We have used DSC for a number of years and have always been impressed with their professional approach to all the installations at our Offices. We would certainly recommend them to others. Excellent service throughout”

Kul Gogna – Polysius Ltd

“We are very satisfied and impressed with the entire service provided by DSC. We would like to thank you all for the help and advice”

Mr & Mrs P. Stanmore

“DSC have installed and maintained alarm systems at our premises for many years and have always provided a first class service. I have no hesitation in recommending DSC to any Company requiring Security Systems”

Rick Frost – Ready Power Engineering Ltd

“The whole process was carried out very professionally. The installation process including the staff who carried it out exceeded our expectations”

Mr S. Crowthorne

“The whole process was easy, straightforward and timely. Your installers were friendly, efficient and professional and all in all provided a great customer service, a rare thing! Excellent all round.”

Mr T. Crowthorne

“The two lads were excellent, wasted no time and worked so hard all day. My faith in young people today went up several points. They were polite and considerate. Wish they were all like that. Best wishes to them”

Mrs W. Binfield

“I would like to thank the two engineers for their professional and courteous manner whilst in our home. Nothing was too much trouble. We have never had workmen in our home as considerate as your engineers, well done and many thanks”

Mr W. Reading

“I’m impressed that you are sending out these questionnaires to address any inadequacies there might be in your service”

Mrs W. Yateley

“Having used DSC Alarms at our old house we knew we would receive a professional service”

Mr & Mrs W. Wokingham

“Happy with the experience and grateful for the flexibility shown during installation”

Mr A. Yateley

“Thank you for your efficient service”

Mr A. Fleet

“Very happy with the work done”

Mr A. Crowthorne

“DSC always provide an excellent level of service with a personal touch”

Chris Howell – Director, Ashridge Homes Ltd

“A superb installation carried out by your 2 engineers. Very impressed by the way the cables are hidden. Very pleased indeed”

Mr A. Bracknell

“First Class”

Mr B. Lightwater

 “Excellent service throughout”

Mr B. Sunningdale

“Very pleased with service – thank you”

Mr B. Crowthorne

“We did think the engineers were very good. A couple of good guys who worked very hard. Good ambassadors of the Company”

Mr & Mrs B. Bracknell

 “Estimate was very clearly and professionally presented”

Miss B. Crowthorne

“Very impressed with installation men – friendly and efficient – well done”

Mr B. Bracknell

“The installation was carried out with speed, tidiness and a professional approach”

Mr B. Windsor

“Very pleasant friendly team”

Mr & Mrs B. Lightwater

“I missed original appointment time with surveyor & was very impressed when he returned 20 minutes later”

Mr & Mrs B. Winkfield

"Your engineer is a good representative for your firm”

Mr & Mrs B. Shiplake

“Many Thanks for a superb job well done”

Mr B. Hook

“A very competent & professional job. The system is very easy & simple to use & we are very pleased so far”

Mr B. Burnham

“Its good to deal with happy, competent traders”

B Ltd. Farnham

“Throughout my house move DSC have been excellent – removing old alarm, surveying, installing and training all first class”

Mr B. Bracknell

“Keep up the good work”

Mr B. Sandhurst

“Impressed at the level of commitment to resolve issues/uncertainties found when carrying out install”

B. R. Ltd Bracknell

“The installation took longer than planned as the encountered some difficulties. The 2 men who did the installation were polite and courteous at all times and very helpful. Thank you.

Mr & Mrs B. Crowthorne

 "All work carried out in a professional manner and to a high standard”

Mrs C. Crowthorne

“Very happy indeed, products seem to be of good standard and the engineers were capable and accommodating”

Mr C. Basingstoke

“I am writing you a short note in lieu of the customer questionnaire. All you need to know is that in general we felt this installation went very well and were extremely pleased with the general level of attentiveness and also flexibility shown by the firm. The senior engineer was a very nice young man who appeared to do his work to a high standard”

Dr. C. Reading

“Very pleased with system and engineer who installed it”

Mr C. Buckhurst Hill

“We are delighted with the work and feel more secure within our home”

            Mr & Mrs C. Crowthorne

“We were really impressed with the whole service. In fact we have already recommended DSC to a neighbour!”

Mrs C. Binfield

“Engineers very helpful, professional, answered all my questions”

Dr. D. Sandhurst

“We were very impressed with the politeness and efficiency of your engineers – our house was not very ‘user friendly’ to install an alarm and they were very patient”

Mr & Mrs D. Wokingham

“Your help and guidance was much appreciated. Many thanks for being so flexible….We are very pleased with the system. Please pass on our thanks to the two engineers”

Mr D. Wokingham

“An excellent service and we got just what we wanted. Thank you. Also the staff were very friendly, knowledgeable and easy to talk to”

Mrs D. Reading

“First Class service all round”

Mr & Mrs D. Windlesham

“Very good team. Impressed with workmanship and politeness of both the lads that carried out the work”

Miss D. Binfield

“Excellent service”

Mrs & Mrs E. Crowthorne

 “Excellent Service, very nice staff and overall very happy

Mr E. Binfield

“The engineers were very neat and tidy and they were very helpful, very hard working lads”

Mr & Mrs E. Bracknell

“Your engineer is a ‘first class’ individual who was very professional in every respect. There are not many around and it was a relief and rewarding to work with him. The assistant was very impressive but was clearly learning the skills”

Mr E. Frimley

“Survey and estimate was very good and informative by comparison with other firms we had quotes from”

Mr & Mrs F. Bracknell

“We have already recommended you to friends”

Mr & Mrs F. Woodley

 “I am very pleased with the new system”

Mrs F. Winnersh

“Excellent service and very pleased with the alarm”

Mr & Mrs G. Woking

“The estimate was provided in a very professional manner. This is very important in deciding on going forward with such a purchase”

Mr G. Bracknell

 “This was a very professionally carried installation and administration”

Mr G. Chalfont St. Peter

“Very well done by all”

G Ltd. Crowthorne

“Overall a very good service throughout the Company, from office based staff to installers. Quick service and turnaround”

G I Ltd. Wokingham

“Thank you for supplying the NACOSS certificate so promptly. We would not hesitate to recommend you to friends and family”

Mr & Mrs G. Bracknell

“V V Good Service”

Mr G. Bramshill

“Very pleased with installation and service. A very professional Company – FIVE STARS”

Mr G, Bracknell

“I was a DSC customer at my previous property & was very happy. I have never had a problem which resulted in me choosing DSC again. Again a quality experience.

Mr G. Bracknell

“We were very impressed with the engineers who were very friendly and professional”

Miss H. Sunninghill

 “Very neatly installed”

Mr & Mrs H. Sandhurst

“Approach friendly while very professional”

Mrs H. Binfield

“Any questions were answered promptly and everything went fine throughout. Engineers constantly tidied up after themselves and were polite and helpful”

H. Systems Ltd. Wokingham

“Overall very professional from survey to install”

Mr H. Finchampstead

“I am very pleased with the installation. I appreciate we had one or two problems along the way but these were very well handled and I would certainly recommend DSC to others”

Mr H. Windsor

“A great service – many thanks”

Mrs H Winnersh

“The engineers worked very well and were nice people. Did a good job. THANK YOU VERY MUCH”

Mr H. Camberley

“Very friendly complete service. Well Done”

Mr H. Winkfield Row

“Engineers were polite & helpful”

Mr H. Arborfield

“Both teams who visited the house to fit the alarms and the access system are a credit to your Company”

Mr & Mrs J. Finchampstead

 “Your engineer was excellent, polite and helpful”

Mrs K. Crowthorne

“Engineers were extremely polite, courteous, helpful and tidy”

Kr & Mrs K. Winkfield

“Quality service from all the team from start to finish – Thank You.

Mr K. Bracknell

“A job well done – thank you”

Mr L. Crowthorne

“Absolutely first class job and a great bunch of guys”

Mr L. Eastleigh

“Very pleased, nice to do business with a local Company. Thank you”

L.P. Ltd Crowthorne

“Each & every aspect of the work undertaken was first class. You are faultless!”

Mr L. Crowthorne

 “Excellent job – employees should be congratulated for their diligence”

Mr & Mrs M. Crowthorne

“Very neat tidy job. Many thanks”

Mrs M. Crowthorne

“Whole installation very professionally carried out. No adverse comments. I am a satisfied customer.

Mrs M. Camberley

“Very pleased – will recommend to others”

M Ltd. Arborfield

“The engineers were very competent about the installation and have a good knowledge about the equipment installed”

M Ltd. Reading

“Very pleased to say that the work was impeccably carried out to a very prompt timescale”

Mr M. Berkhamsted

“We needed the alarm installed immediately as we were going away – this was done – we were extremely pleased. The engineer did a very professional job and left my house in a neat and tidy state - my husband and I were delighted”

Mr & Mrs M. Camberley

“Very good job as always”

Mrs M. Crowthorne

“Good job and pleased with installation”

Mr & Mrs M. Wokingham

“No problems at all – very happy with the service”

Mr & Mrs M. Mortimer

“Engineers carrying out work were pleasant & hard working”

N. School Binfield         

 “Good efficient service. Installers were excellent”

Mr & Mrs N. Yateley

“Have already recommended DSC to friends who are thinking about having a burglar alarm fitted”

Mrs N. Bracknell

“Very professional team you have – it was nice to feel that I was the customer”

Mr & Mrs N. Sandhurst

“I would like to commend your engineer. I found him to be friendly, polite, hard working and I particularly appreciated his patience and courtesy when guiding me through the use of the system. It was a pleasure to have him in my home”

Mrs O. Camberley

 “The engineers were very polite, considerate to their surroundings and thoughtful regarding future decoration around the detectors”

Dr. & Mrs P. Ashford

“A very nice and clean tidy job done. I was very impressed with your Company”

Mrs P. Crowthorne

“Engineers very friendly - a pleasure to have in my home”

Mr P. Warfield

“Would have to say engineers were friendly and polite – couldn’t ask for more”

Mr & Mrs P. Maidenhead

“I think a lot of people are put off having an alarm thinking it will be a lot of hassle. This could not be further from the truth”

Mr. P. Frimley

“Overall process and all staff were very professional and efficient”

Mr & Mrs R. Bracknell

“Work was completed late on a Friday night and the lads had a long day. The explanation on how to use the system was a little too quick. Apart from that we are very satisfied with your firm, as we’ve stated – we’re impressed!”

Miss R. Crowthorne

“A very nice bunch of lads. Good workers, kept going to complete the job in one day. Left the house clean & tidy”

Mrs R. Finchampstead

“Engineer who carried out installation was very good. Professional, polite and explained everything very patiently”

Mr R. Fleet

“Engineers were accommodating & helpful and excellent at hiding wiring. Co-operating and absolutely delightful”

Mrs R. Ascot

“Overall very happy. The engineers were very good and completed the work to a high standard”

Mr R. Wokingham

“Excellent job, well done to all the team”

Mr & Mrs R. Wokingham

“We have used DSC at two properties and have been impressed with the service”

Mrs S. Lower Earley

“A very professional team, the installers were unobtrusive when fitting the alarms and v. polite etc. We would definitely recommend DSC”

Mr & Mrs S. Eversley

“Many thanks. Glad we chose you”

Mr & Mrs S. Finchampstead

“I cannot be anything else but impressed by the efficiency of DSC staff”

Mrs T. Crowthorne

“Overall we were very pleased with your installation team. They were friendly and efficient, listened to our suggestions and completed the work to our entire satisfaction. The system has worked faultlessly so far and we would have no hesitation in recommending you to our friends and neighbours”

Mr T. Sandhurst

“Prompt and professional service. Very neat installation. Good value.”

Mr T. Crowthorne

“You have a good team working for you – very pleased. Thank you”

Mr T. Crowthorne

“As I said on the telephone, I was very impressed with all aspects but it is hard to show ‘delight’ over an alarm system!”

Mr W. Crowthorne

“Very pleased with the team who fitted the alarm. They worked extremely hard and overcame many unexpected obstacles on a job that was bigger than anticipated”

Mr & Mrs W. Wokingham

“The estimate was clear and concise – v. readable. I was overall impressed with the service given. Your engineers were extremely tidy and v. polite. I am v. satisfied with my system”

Miss. W. Reading

“System seems reliable to date and I am very happy. Thank You”

Mr W. Wokingham

“DSC was the best quote and you were local. Also we had used the Company previously for locks etc. and have always been satisfied. The 2 engineers did a great job in record time”

Mr W. Crowthorne

“The Engineers worked extremely hard to finish the job”

Mrs W. Sandhurst

“Very pleased with the installation, engineers work and attitude”

Mr W. Lightwater

“Your guys were helpful, pleasant & tidy – and explained the workings very thoroughly until I understood!! GREAT JOB – thanks”

Mrs W. Sunningdale

“We have no problem with the overall service we have received. All your engineers were polite friendly and helpful in any questions we asked”

Z Ltd. Bracknell

“The guys on site were very professional and helpful in explaining all details etc. Many Thanks”

32 H Ltd. Southampton